Structure is how your business is organized. If you want to get your business to do something new, then at key points in its development, you’ll need to look at and change its structure. Buy the book Designed to Scale.
Buy on Kindle Buy Hardcover (Available on Lulu immediately. Available as a hardcover on Amazon in March 2022). Buy on Audible (audio book coming March 2022) I greatly appreciate your helpful Amazon book reviews if you deem this work worthy.
The Machine that Builds the Machine Summary Insight: Building rockets is hard. Designing the machine that builds the rockets—the organization—is harder. This article reveals the first principles of scaling your business without blowing it up. Key Takeaways: Vision without organizational
Design the Process to Win Summary Insight: Stop looking for a single “owner” of the customer. World-class execution comes from a well-designed structure where every role owns their slice of the journey. Key Takeaways: Map the entire customer journey—then assign
If It’s Not Working, Fix It Summary Insight: Your strategy won’t scale if your structure is stuck. Use these 10 signs to know when it’s time to redesign—or risk collapse under your own complexity. Key Takeaways: Structure enables—or blocks—strategy, execution,
Can You Design the Game for Others to Play? Summary Insight: Self-managed organizations don’t emerge from chaos—they’re architected. What looks like bottom-up magic is really top-down design done right. Key Takeaways: Structure’s real purpose isn’t control—it’s delegation. Design-centric leadership shapes
If You Want Something to Improve In Your Org, Create a Role Accountable for It Summary Insight: If you treat Customer Success like Account Management, you’re setting fire to scale. This article shows how to structure for growth by separating
Don’t Design Yourself Out of Your Own Company Summary Insight: Don’t crown a COO just to “fix” the founder. That move creates confusion, not clarity. Scale with a smart structure, not a shortcut. Key Takeaways: A President/COO role often leads
Structure Drives Behavior Summary Insight: If you’re redesigning your org from a legacy org chart, you’re doing it backwards. Structure drives behavior—get the design right, and the rest will follow. Key Takeaways: Org charts focus on people and titles; structure
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Organizational Physics® empowers CEOs and leadership teams to scale with clarity and confidence. By applying universal principles and proven frameworks, we help organizations improve internal performance, accelerate growth, and build resilient structures for the long term.
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