Business Scaling Insights

Category: Operational Excellence

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Get to Ground Truth

Effective Leaders Go to the Source Summary Insight: No Map is the Actual Terrain Key Takeaways: Plans are guesses—truth lives in direct observation. Real constraints and insights are found on the ground, not in reports. Great leaders don’t guess—they get

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Ten Rules for Highly Effective Meetings

One of my biggest pet peeves is unproductive meetings. In fact, I dislike unproductive meetings so much that I began to study what it takes to facilitate great meetings—and meetings that matter. Thinking through meeting design and facilitation has been

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What is Organizational Physics? #ChatGPT

Lex Sisney is a business coach, speaker, and author who has developed a framework called “Organizational Physics” to help businesses improve their performance and achieve their goals. According to Sisney, Organizational Physics is a science-based approach to management that combines

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Introducing the Entropy Survey

Does operational excellence matter to you? If so, then I’d like to introduce you to a powerful new tool called the Organizational Physics Entropy Survey. The Entropy Survey allows you to survey a cross-functional team to discover a company’s most

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Great Brands Have Only One Message

Casper the online mattress company – sorry, eh, I meant to say “the sleep transformation company” – recently announced its IPO. From the S-1: As the wellness equation increasingly evolves to include sleep, the business of sleep is growing and

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Communicating for Better, Faster Change Management

Lead with Stop Summary Insight: If your team isn’t changing, it’s not a motivation problem—it’s a communication flaw. Use STOP-START-IDEAL to cut through inertia and drive real behavior change. Key Takeaways: Change starts by calling out what must stop—first. Define

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