Business Scaling Insights

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What’s Wrong with the Golden Circle?

Summary Insight: Sinek says start with why. He’s close. But if you want to build a business that actually wins, start with who you serve—then align the why, how, and what around that. Key Takeaways: A business exists to solve

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Secretformula For Performance Management

The Forgotten Formula of Performance Management

A Bad System Defeats a Good Person Every Time Summary Insight: Stop blaming people. Start fixing the system. Great performance isn’t just about talent — it’s about designing the right environment to unlock it. Key Takeaways: Behavior is a function

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WhomovedmycheeseandPSIUforces

Who Moved My Cheese and the Four Forces

Manage the Force, Not the Person Summary Insight: Change exposes character. Use PSIU to quickly decode personalities—yours and your team’s—and lead change with clarity, not confusion. Key Takeaways: Each character in *Who Moved My Cheese?* maps to a universal PSIU

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How to Give an Order

Power Over or Power With? Summary Insight: Every time you give an order, you lose authority. Great leaders don’t give orders. They create conditions where the right actions occur. Key Takeaways: Authority is finite—use it sparingly, only in emergencies. Orders

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Quit Being So Hard On Yourself

If you’re feeling like your business will never scale, quit it. Just look at the humble beginnings of some of the world’s most iconic brands below. Then remind yourself that nothing is more powerful than consistency of vision and action

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When Ted Lost Control of Its Crowd

Nilofer Merchant (who I think is a smart and savvy systems thinker) wrote a piece for HBR recently titled When Ted Lost Control of Its Crowd. It’s a good synopsis of how Ted diluted it’s brand by creating licensed TedX

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