Business Scaling Insights

Category: Operational Excellence

Latest

Successful Companies Amplify Problems

For much of my life and career, I tried to avoid problems. Most of the time, this behavior was unconscious. As a CEO, for example, I felt like I was doing a great job when everything was running smoothly, with

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Building Barrels, Not Bottlenecks

There’s a video circulating about barrels and ammunition as a metaphor for organizational scaling. It features famed VC Keith Rabois discussing the difference between “barrel people” and “ammunition people.” In essence, as a company scales and hires more people, it

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Corevaluesmustbeclearandactionable

Why Core Values Must Be Clear & Actionable

In my coaching practice, I’ve reviewed countless company core values. Time and again, I’ve noticed a common misconception: many organizations craft core values that are vague and aspirational, rather than clear and actionable. In this post, I’ll show you how

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Design the Game for Others to Play

I don’t know who might need to hear this today, but as a founder, are you spending some time each day thinking like a business designer rather than a doer? Here are some significant differences between a doer and a

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Get to Ground Truth

When it comes to identifying problems and crafting solutions, “Get to Ground Truth” is non-negotiable. It’s the difference between mediocrity and mastery. Picture this: a hiccup on the manufacturing line. The poor engineer? They bury their nose in the plans,

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Ten Rules for Highly Effective Meetings

One of my biggest pet peeves is unproductive meetings. In fact, I dislike unproductive meetings so much that I began to study what it takes to facilitate great meetings—and meetings that matter. Thinking through meeting design and facilitation has been

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